Privacy Policy

Data Protection and Privacy Policy

The online service of is committed to protecting the personal information and privacy of our customers and users. We want to, at all times, provide a safe and secure user experience. We will ensure that the information you submit to us via our webpage at remains private, and is only used for the purposes set out in this policy.

The Type of Information We Collect

At, we only collect information that is essential and relevant to fulfilling orders placed with us.

When you place an order with Rewind we will ask you for some or all of the following personal information:

Full Name
Phone Number
E Mail Address
Credit or Debit Card details or PayPal details
Company details (if applicable)

Such information is only collected if you submit it voluntarily to us.

We only use this information to process your order and dispatch it to the delivery address you have provided. Pending/Failed/Cancelled orders are kept for 30 days and completed orders for 12 months. Payment information is kept for a maximum of 90 days. All data is completely deleted after these time periods. Because we use guest checkout only, there is no username or password stored for customers.

We never sell your information or share it with any third party for any purpose without your permission. Note: If you signup for our monthly newsletter at the checkout, your email address will be transferred to Mailchimp.

Use of Cookies

A cookie is a small data file which is sent from a web server to a web browser when that browser visits the server’s site. Cookies may be used on the rewind website to remember your login, to track web traffic on an aggregate basis so that no individuals are identified and to keep session information such as your last search (this information is disposed of every time you close your web browser) or what is on your Wish List. Most browsers allow you to turn-off cookies. If you want to know how to do this, please look at the help menu on your browser. However, switching off cookies may restrict your use of our website.

Data Access

You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may exercise the right to charge an administrative fee for this service. If you would like to make a request for information, please contact [email protected]. You also have the right to ask to cease using your information at any time.

Other websites

Please note that clicking on to links and banner advertisements may result in your transferal to another website, where data privacy practices may be different to that of Visitors should consult the other websites’ privacy policies as we are not responsible for, and have no control over, information that is submitted to, or collected by these third parties.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way. Note: If you signup for our monthly newsletter at the checkout, your email address will be transferred to Mailchimp.

Changes to our Privacy Policy

This privacy policy may be changed by at any time. If we change our privacy policy in the future, we will set out those changes here, so that you will always know what personal information we gather, the purposes we might use it for and to whom we might disclose it.

If, at any time, you have questions or concerns about Rewind’s online privacy policy please feel free to contact us through the contact form.